Coronavirus – COVID-19

At Calmer Clinics we are taking every sensible precaution, as advised by Public Health England and other reliable sources, in order to protect our patients and staff from Covid-19.

This includes regular sanitisation of surfaces and use of hand sanitiser as well as maintaining our usual high standards of cleanliness, including regular thorough hand washing. We will ask you, on arrival to the clinic, to either sanitise or wash your hands before your consultation can commence.

Also, we ask that if you, or anyone you have been in contact with, has been travelling to/ from one of the proscribed regions, you MUST notify us before arriving for your consultation. Kindly be aware that a decision may have to be made to reschedule if we believe you are a potential infection risk. 

The current advice on this is as follows:

Territories affected are in two groups:

Group 1: All parts of each of the following countries: Bahrain; mainland China; Iran; Italy; Republic of Korea.

Group 2: Cambodia; Hong Kong; Japan; Kuwait; Laos; Macau; Malaysia; Myanmar; Singapore; the Swiss cantons of Ticino and Basel Stadt; Taiwan; Thailand; Vietnam.

There is also a significant number of cases in the Swedish regions of Värmland and the Stockholm region, parts of Norway and certain regions in France, notably Alsace-Champagne- Ardenne-Lorraine and Bourgogne-Franche-Comté.

In relation to Group 1 territories, the guidance is unchanged: if you have recently (in the past 14 days) been to a territory in Group 1 or have spent time with someone who has visited these areas, self-isolation for 14 days must take place. 

In relation to Group 2 territories, the position is that if you have recently been to a territory in Group 2 or had contact with someone who has, self-isolation for 14 days prior to return is only required if any symptoms of the virus are evident. This must be enforced if a close family member were to visit a Group 2 territory and subsequently develop cold or flu-like symptoms; in this instance, you should remain away from the clinic.

UK government advice on the virus and how to receive medical advice can be found at:  https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Further updated information can be found on the Foreign Office website: https://www.gov.uk/guidance/travel-advice-novel-coronavirus?f24_pid=d464afa8-24a6-4dc0-9924-bfbc9d0bd1fa&utm_campaign=COVID-19%20update&utm_source=force24&utm_medium=email&utm_content=textlink

Calmer Clinics is determined to do all we can to minimise the risk to our clinic community and to safeguard the health of our patients (many of whom are considered to be within vulnerable categories) and staff.

Thank you for your support.


PRIVACY POLICY CHANGES – READERS

We would like to inform you that from 25th May 2018, we will be bringing our processes into line with the upcoming GDPR legislation which affects data protection. Having looked at the new rules and guidelines, we would like to let you know that we already meet the main objectives of data security, such as a consent for what we do with personal data.

As of May 2018, everyone who would like to be part of our newsletter and receive more information about our articles online and various events, news and promotional offers, is advised to opt in to this service by emailing us back or by signing it to follow our blog. If you would like to be part of this online service that we provide – sending you notifications for all blog post, offers, promotions, events and other changes, simply email us using the contact page or by using the ‘follow this blog ‘ button on the bottom side of our web page.

If you are not sure whether you are part of our list or not, simply email us with your final wish and we will either remove or keep you on our records.

In addition, we occasionally carry out research activities to improve our service and add to the knowledge base. This type of activity may be considered ‘data processing’ and you have the right to selectively withdraw consent. You can indicate to us in an email if you are happy for your anonymised information to be used in this way.

If you would like to read our full Website Privacy Policy and Legal Disclaimer and Terms of Use for this Website, please follow the links below for their full pdf versions.


PRIVACY POLICY CHANGES – PATIENTS

We would like to inform you that from 25th May 2018, we will be bringing our processes into line with the upcoming GDPR legislation which affects data protection. As we hold personal medical information on our patients at our premises and online on our records, we would like to assure you that we take this new data protection change extremely seriously. Having looked at the new rules and guidelines, we would like to let you know that we already meet the main objectives of data security, such as a consent for what we do with personal data and providing you with the ability to see and, if necessary, to amend the data we hold on request (but not for deletion as we have a statutory duty to maintain records).

As of May 2018, everyone who would like to be part of our newsletter and receive more information about our articles online and various events, news and promotional offers, is advised to opt in to this service by emailing us back with their desired action step as you will see below. Therefore, we would be very grateful if you let us know via email if you would like to be part of this online service that we provide to our patients. If you are not sure whether you are part of our list or not, simply email us with your final wish and we will either remove or keep you on our records.

In addition, we occasionally carry out clinical audit activities to improve our service and add to the knowledge base. Although the medical data is entirely anonymised, this type of activity may be considered ‘data processing’ and you have the right to selectively withdraw consent. You can indicate to us in an email if you are happy for your anonymised information to be used in this way.

If you are one of our patients, please reply to this blog post by sending us an email stating:

  1. a) that you are happy (or not) to receive information emails;
  2. b) that you are happy (or not) to allow your anonymised data to be used for clinical audit/ research, and;
  3. c) if there is a different preferred email address for you that we should hold on record.

If you would like to read our full Website Privacy Policy and Legal Disclaimer and Terms of Use for this Website, please follow the links below for their full pdf versions.